Privacy Policy

1. General Provisions

This Privacy Policy sets out the procedures for the collection, processing, use, storage, and protection of personal data of users of the Arm Construct website — armconstruct.am (the “Website”).

Arm Construct (the “Company”) respects the privacy rights of its users and takes appropriate measures to protect the personal information provided to the Company.

Personal data is processed in accordance with the legislation of the Republic of Armenia, including the Law of the Republic of Armenia on Protection of Personal Data.

By using the Website, submitting an inquiry, requesting a callback, communicating through the online chat, or otherwise providing personal data to the Company, the user acknowledges that they have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how the user interacts with the Website, the Company may collect and process the following information:

• first and last name;
• telephone number;
• email address;
• information provided by the user in inquiries, applications, and messages;
• information regarding properties of interest and the user’s preferences;
• information related to requests for consultations, property selection, or property reservations;
• content of messages submitted through contact forms or online chat;
• IP address;
• browser type and version;
• device type and operating system;
• interface language and settings;
• information regarding the user’s activity on the Website, pages visited, and interactions with Website functionality;
• information collected through cookies and analytical technologies.

The Company does not intentionally seek to collect special categories of personal data through the Website unless such information is required by applicable law or is necessary due to the nature of a particular service.

3. Purposes of Personal Data Processing

The Company may process personal data for the following purposes:

• processing users’ inquiries, applications, and requests;
• contacting users by telephone, email, or other communication channels provided by them;
• providing information about residential developments, apartments, commercial premises, parking spaces, and other real estate properties;
• assisting users in selecting properties based on their specified requirements and preferences;
• arranging consultations, meetings, and assistance throughout the property acquisition process;
• processing requests related to property reservations;
• providing information regarding purchase terms, payment options, and available offers;
• improving the functionality, content, and usability of the Website;
• analysing Website traffic, usage, and performance;
• maintaining the security of information systems and preventing unlawful or improper use of the Website;
• sending informational and marketing communications where the user has provided the appropriate consent;
• complying with the requirements of the legislation of the Republic of Armenia.

The Company processes only the personal data reasonably necessary to achieve the relevant purposes.

4. Legal Grounds for Processing

Personal data may be processed on the basis of one or more lawful grounds, including:

• the user’s consent;
• the necessity to process data in order to respond to an inquiry or provide a service requested by the user;
• the necessity to take contractual or pre-contractual measures;
• compliance with obligations imposed by the legislation of the Republic of Armenia;
• other grounds permitted under applicable law.

Where the processing of personal data is based on the user’s consent, the user may withdraw such consent in accordance with the procedure established by applicable law.

5. Cookies and Analytical Technologies

The Website may use cookies and similar technologies to ensure the proper operation of certain functions, retain user preferences, analyse Website traffic, and improve the quality of services.

Cookies may contain technical information regarding the user’s browser, device, time of visit, pages viewed, and activities performed on the Website.

Third-party analytical and technical services may also be used to assess and improve the performance of the Website.

Users may restrict or disable cookies through their browser settings. Please note that disabling certain cookies may affect the proper functioning or availability of some Website features.

6. Disclosure of Personal Data to Third Parties

The Company does not sell users’ personal data and does not provide such data to third parties for independent purposes unrelated to the Company’s activities.

Where necessary, certain personal data may be shared with:

• IT and technical service providers;
• providers responsible for Website operation, hosting, and information systems;
• analytics, communication, and other digital service providers;
• professional advisers, contractors, and service providers involved in the Company’s activities;
• government authorities and other authorised bodies where required by applicable law.

Such parties receive access only to the information reasonably necessary to perform the relevant function or provide the relevant service.

Where technical or analytical services used by the Company involve the processing of personal data outside the Republic of Armenia, any transfer of personal data will be carried out in accordance with applicable data protection requirements.

7. Storage and Protection of Personal Data

The Company implements reasonable technical and organisational measures designed to protect personal data against:

• unauthorised access;
• unlawful use or disclosure;
• alteration;
• unauthorised copying;
• loss;
• damage or destruction.

Access to personal data is limited to employees, contractors, and partners who require such information in order to perform their respective duties.

Personal data is retained for as long as reasonably necessary to fulfil the purposes for which it was collected, manage contractual relationships, and comply with applicable legal requirements.

When there is no longer a lawful or operational need to process the data, it may be deleted, destroyed, or anonymised, unless its continued retention is required by law.

8. User Rights

Subject to applicable law, users may have the right to:

• obtain information regarding whether and for what purposes their personal data is being processed;
• request information about personal data processed by the Company;
• request the correction or updating of inaccurate, incomplete, or outdated personal data;
• request the blocking or destruction of personal data in cases provided for by law;
• withdraw consent where processing is based on consent;
• opt out of advertising and marketing communications;
• exercise any other rights granted under the legislation of the Republic of Armenia.

To exercise these rights, users may submit a request to the Company using the contact information provided in this Privacy Policy.

The Company may request information necessary to verify the identity of the person making the request in order to prevent unauthorised access to personal data by third parties.

9. Third-Party Links and Services

The Website may contain links to third-party websites, maps, social networks, payment services, analytical services, or other external platforms.

When a user follows a link to a third-party resource, their interaction is governed directly by the terms and privacy practices of that third party.

The Company does not control how personal data is processed by third-party resources and is not responsible for their privacy policies or practices. Users are encouraged to review the applicable privacy policies before using such services.

10. Marketing Communications

Where the user has provided the appropriate consent, the Company may send information regarding new Arm Construct projects, special offers, events, promotions, and other services.

Users may opt out of receiving such communications at any time by using the available unsubscribe mechanism or by contacting the Company directly.

Opting out of marketing communications does not affect communications necessary to process existing inquiries, provide requested services, or manage existing contractual relationships.

11. Changes to This Privacy Policy

The Company may update this Privacy Policy from time to time, including where changes are required due to amendments to applicable legislation, changes to Website functionality, or changes in the manner in which personal data is processed.

The current version of the Privacy Policy will be published on the Website.

Users are encouraged to review this section periodically to remain informed of any changes.

12. Contact Information

For any questions regarding this Privacy Policy, the processing of personal data, or the exercise of your rights, please contact the Company:

Arm Construct
17 Slavik Chiloyan Street
Yerevan, Republic of Armenia

Email: info@armconstruct.am
Phone: +374 41 00 10 60